YARDI SERVICES | SUPPORTOur onshore support team consists entirely of highly experienced functional and technical support consultants with real estate experience. This means they not only understand your challenges firsthand but are also equipped to resolve issues quickly and efficiently, without the need for escalation or handoffs to other teams.
Issue Logging & Resolution
Our helpdesk follows a streamlined, efficient approach to issue logging and resolution through a dedicated ticketing system. Our highly qualified support team, all with real estate expertise and Level 5 qualifications, ensures that issues are handled swiftly and accurately.
As part of our issue resolution process, we offer one-to-one, on-the-spot training, ensuring that your team not only has their issues resolved but also gains the skills to prevent them in the future.
Yardi Liason
Leveraging our in-depth knowledge and strong relationships with Yardi, we act as a direct bridge between your business and your system provider’s technical support, allowing us to navigate the system efficiently and resolve issues faster.
User Administration
By leveraging our expertise, you can maintain security, compliance, and operational efficiency without burdening your internal team.
- User set up and deactivation
- Access permissions
- Role assignment
- Password administration
ONSHORE HELPDESKYardi support that empowers your teams
We make Real Estate Technology work for you.
