SERVICES | YARDI SUPPORTWe support our clients on their Yardi journey, beyond the confines of project work, by providing structured ongoing support services and business process-tailored training
Support Services
Support with the set up of client’s internal helpdesk or provision of a helpdesk platform
Basic outsourced helpdesk service (level 1 and 2)
Expert product technical support (level 3 and 4)
Data fixes via packages
Client Training
Training developed to meet individual client requirements
Development of client super users’ knowledge and creation of training artefacts
Update training under an ongoing support agreement
Virtual and on-site training on all Voyager modules